Return & Refund Policy
At BuyLicenza, customer satisfaction is our priority. However, due to the nature of our digital products, we have specific policies regarding returns and refunds.
1. Non-Refundable Products
All digital products, including software licenses, are non-refundable once delivered. This policy is in place to prevent fraud and unauthorized use of digital goods.
2. Eligibility for Support or Replacement
If you encounter any issues with your product, you may be eligible for support or a replacement under the following conditions:
- The product is not working as intended due to a technical issue.
- The license key provided is invalid or not functioning.
- You report the issue within 7 days of purchase.
3. How to Request Support or Replacement
To request support or a replacement, please contact our support team with the following details:
- Order number and purchase details.
- Description of the issue you are facing.
- Screenshots or error messages related to the issue.
4. Exceptions
Refunds will not be provided in the following cases:
- You purchased the wrong product by mistake.
- You changed your mind after purchase.
- The product is not compatible with your device or system due to lack of verification before purchase.
- Unauthorized attempts to transfer, resell, or share the license.
5. Contact Us
If you have any questions about our Return & Refund Policy, please reach out to us:
Email: support@buylicenza.com
Website: BuyLicenza.com
Support: contact-us
